Elder Abuse Prevention & Response

As part of developing a national plan to address elder abuse, in 2017, the Australian Government provided funding for each state/territory member of the Older Persons Advocacy Network* to provide information, advocacy and community education to contribute to the prevention of elder abuse and support individuals and families in responding to elder abuse.

The focus of our elder abuse prevention and response work is elder abuse within the context of Australian Government-funded aged care services (residential and home care). We also work closely with services that support people in elder abuse situations in which aged care services are not involved. These include Seniors Rights Victoria and the network of health services within the Victorian Government’s integrated model of care for responding to suspected elder abuse.

If you, or somebody you know is concerned about elder abuse, you can access information and advocacy support through our free, confidential general Information and Advocacy service on 1800 700 600 from anywhere in Victoria, or (03) 9602 3066.

We also run community education sessions on elder abuse for aged care services and the general community. To request a community education session, Contact Us on 1800 700 600 from anywhere in Victoria, or (03) 9602 3066 or by email era@era.asn.au or complete the Community Education Booking Form on this site.